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What is the weight capacity of the desk?
Our ErgoSpring Standing Desk Converter Regular can lift up to 30lbs (13.6kg). The keyboard tray can lift up to 4.4lbs (2kg).
I can't find the assembly instructions, where can I get them?
You can find them here: AnthroDesk ErgoSpring Standing Desk Converter Regular
Do they come assembled?
The standing desk converter comes in 2 pieces, the main lift assembly and the keyboard tray. So the only thing that you need to install is the keyboard tray itself. The main part of the Ergospring comes pre-assembled.
What’s the difference between the extra-wide and regular units?
Ergospring regular has more heavy-duty construction and uses two gas springs compared with the extra-wide (which only has one)
Does it only go to the highest and lowest positions? Or can it be stopped somewhere in the middle to customize the height?
It is totally adjustable at any level between the max and min.
What is the height between the keyboard tray and the upper work surface?
3” or 7.62 cm
Can the height of the keyboard tray be adjusted independently from the desktop?
The distance is fixed and cannot be adjusted distance from the desktop.
How long is the warranty period for this product?
What is the highest that the keyboard tray can be raised from the desk surface?
16.6” or 42.2cm.
My ErgoSpring Standing Desk is stuck/locked and I can't raise it. What should I do?
New converters can be a little tight until they get worn in. This can easily be fixed with lubrication. A standard lubricating oil can be used.
Here’s a video of how it is done: https://www.youtube.com/watch?v=J6Dhzbc9KJc